At FBM, our mission is to set the benchmark for outsourced housekeeping in the hospitality industry by delivering high-quality, personalised solutions that reflect the unique standards of our clients.
Built on the values of being Focused, Balanced, and Meticulous, we create tailored service models that integrate seamlessly with hotel operations while ensuring full compliance with labour laws and ethical employment practices.
As Australia’s Premier Housekeeping Provider, we are committed to excellence, transparency, and integrity—empowering our teams and inspiring lasting confidence in our services.
Our three outsourcing models provide clients with flexibility and peace of mind knowing that their operations are supported.
In this model, the entire housekeeping function is managed by FBM.
Retain your existing hotel staff or roles while outsourcing supports peak periods or specific roles.
Supplement your in-house team with manpower when you need it.
Our Housekeeping Management are accountable for the overall cleanliness, manning & productivity of a site whilst maintaining the required par levels of linen, room amenities and stationery.
Our Supervisors & Team Leaders are responsible for ensuring standards are adhered to and onboarding of new team members is carried out per the set standards.
Our Room Attendants are trained in the hotel & brand specific requirements and processes to ensure standards are delivered to your brand standards.
Our Housepersons manage stock deliveries and distribution, guest request fulfillment, rubbish collections, and project work.
Our Public Area Attendants, maintain the public spaces of your hotel, working to time-bound schedules to ensure adequate coverage of high traffic areas.
Get in touch with our team to discuss how FBM’s outsourced solutions can work for you.