At FBM, our mission is to set the benchmark for outsourced housekeeping in the hospitality industry by delivering high-quality, personalised solutions that reflect the unique standards of our clients. Built on the values of being Focused, Balanced, and Meticulous, we create tailored service models that integrate seamlessly with hotel operations while ensuring full compliance with labour laws and ethical employment practices. As Australia’s Premier Housekeeping Provider, we are committed to excellence, transparency, and integrity—empowering our teams and inspiring lasting confidence in our services.
We stay focused on the needs of each client, ensuring nothing is missed and every standard is met with precision.
We strike the perfect balance between speed and attention to detail, to ensure efficiency and quality results without compromise.
Quality lives in the detail. Our meticulous standards mean consistent cleanliness, order, and presentation, tailored to each client.
Quality isn’t just an outcome—We deliver a premium housekeeping service built on values that elevate your guest’s experience.
This text briefly introduces your values to your visitors and tells them what sets you apart from the competition.
Regardless of role or function within FBM, every team from HR to Finance remain actively engaged in operations and are always available to address concerns, provide expert guidance, or adapt services as needed.
FBM delivers complete housekeeping teams across all functions of the department. Our experienced teams ensure spotless spaces, seamless operations, and guest satisfaction while upholding your hotel’s brand standards.
We ensure that every member of our team is treated with dignity and respect. FBM is compliant with Australian labour laws and industrial frameworks. We actively monitor to ensure we maintain fair working conditions for all employees.
We are committed to promoting sustainability across all areas of our operations. We actively seek out environmentally responsible practices to reduce our impact and support a healthier planet.
Our team is the key driver behind our success. With our extensive industry knowledge, and focused hospitality mindset, our team work hard to deliver quality results to our clients across Australia.
Get in touch with our team to discuss how FBM’s outsourced solutions can work for you.