Housekeeping is the largest cost centre in any hotel and outsourcing can turn the variable costs associated with housekeeping into fixed costs.
Managing in-house housekeeping can be time-consuming and costly, especially with recruitment, training, and fluctuating occupancy levels. By partnering with FBM, hotels get access to a skilled, ready-to-go team that can scale up or down as needed — without compromising on quality. Outsourcing also allows hotel management to focus more on the guest experience and less on back-of-house logistics.
Our three outsourcing models provide clients with flexibility and peace of mind knowing that their operations are supported.
In this model, the entire housekeeping function is managed by FBM.
End-to-End Management: FBM handles staffing, training, supervision, compliance, and performance.
Labour Cost Control: Outsourcing allows hotels to turn variable costs into fixed costs. Predictable, scalable pricing models with fewer overheads.
Streamlined Operations: Outsourcing allows hotels to focus internal management on core hospitality functions, not back-of-house logistics.
High Accountability: Outsourcing contracts can include clear KPIs, SLAs, and performance reviews.
Access to Innovation: FBM can bring bring new technologies, systems, and best practices to streamline your housekeeping operations.
Retain your hotel staff while outsourcing supports peak periods or specific roles.
Flexibility: Adjust staffing levels based on occupancy or seasonal demand.
Cost Efficiency: Reduce fixed labour costs by using outsourced staff when needed.
Operational Continuity: Maintains in-house control and culture while gaining external support.
Expertise on Demand: Access trained professionals for specific tasks like deep cleaning or turn-down service.
Reduced HR Burden: Fewer administrative tasks (recruitment, rostering, compliance) for part of the workforce.
Supplement your in-house team with manpower when you need it. We can assist your operations by providing trained and skilled staff on an ad-hoc basis.
On-Demand Support: Ideal for sudden changes in occupancy, staff absences, or events.
No Long-Term Commitment: Use services only when necessary, without locking into fixed contracts.
Quick Turnaround: Rapid deployment of trained staff helps maintain service standards even in pressure situations.
Resource Optimisation: Avoid overstaffing during quiet periods while still being prepared for spikes.
Improved Guest Experience: Maintain room readiness and cleanliness standards without delays.
Reach out to chat with us about how FBM’s hospitality services can work for your property.